General letting conditions for Ville Esclusive in Italia di Ville in Italia srl
- Tour Operator - Authorisation granted by Provincia di Firenze on 9th February 2005
 
Insurance cover on the basis of the following law and European Community directive: art.3 L.R. 23 marzo 2000 n. 42; Legge 27 dicembre 1977 n. 1084; Direttiva 90/314/C.E.E. Del 13 giugno 1990 and contracted between Ville in Italia s.r.l and Fondiaria - SAI S.p.A with head offices at Pontassieve (FI), Civil Responsability Insurance Policy no. X36 002929 01.
 
Insured name: Ville Esclusive in Italia di Ville in Italia srl, with offices in Florence in Via L. Michelazzi 21, P. IVA 04722240480.
Description of the risk insured: the insurance covers civil responsibility for running the business of Travel Agency, organiser and intermediary for the travel and the stays they have marketed.
Guaranteed cover and cover limits up to a maximum of the total capital, interest and costs of:
Maximum for each accident: Euro 1,550,000
Maximum for each person: Euro 1,550,000
Maximum for damages to things or animals even if they belong to other people: Euro 1,550,000
The insurance is valid everywhere in the world.
General letting conditions:
1) The minimum rental period is usually of one week, from Saturday to Saturday, unless otherwise specified in the property description.
arrival times: between 17.00 and 19.30  
departure time: before 09.30  
any delays or variations must be communicated to Ville Esclusive in Italia at least 48 hours before arrival.
No refund will be given if the tenant is unable to take up residence of the property on the expected day or at the scheduled time owing to travel problems. The same rule applies to early departure.
The contract is confirmed by payment of the deposit; in the event of failure to pay within the terms of the above-mentioned deadlines, the rental will be considered cancelled within 5 days. Where the rental agreement is made 39 days before the start of the rental period, the entire balance must be paid to finalise the contract. Failure to pay the balance of the rental (40 days before arrival) leads to automatic cancellation of the rental and the loss of the deposit.
Methods of payment and other payment details are in the booking documentation - or ask us for details. The amounts shown in the price-list, and the reference exchange rates between the Euro and the respective currencies are calculated on the day the booking is confirmed. There will be no alterations to the price for currency exchange fluctuations up to 5%. Any percentage rate changes due to currency rate fluctuations will only be calculated against the final payment..
In the event of cancellation on the part of the tenant, he/she will be entitled to reimbursement of the rental fee subject to the deduction of a penalty (details in your booking documentation before you make your first payment or on request from our bookings department).
In the event of serious and substantiated unforeseen circumstances, Ville Esclusive in Italia reserves the right to substitute the rented property with another of an equivalent level and quality. In the event of force majeure, Ville Esclusive in Italia reserves the right to annul the contract and return the amount paid.
All claims must reach our organisation before, and not later than, the end of the rental period, otherwise the tenant will renounce any rights to compensation.
Rental confirmations forwarded to Ville Esclusive in Italia are understood to be carried out on behalf of the landlord.
Upon receipt of the rental balance, Ville Esclusive in Italia will forward to the tenant information on how to reach the property, and how to contact the person responsible for the keys.
Although prepared with the utmost care, the descriptions and photographs of the properties are indicative, and may be subject to alterations which will be communicated to the tenant at the time of confirmation. Ville Esclusive in Italia does not accept responsibility for variations or modifications which have been made without its knowledge.
The tenant is obliged to pay the damage deposit indicated in the rental confirmation, otherwise the owner of the property is entitled to refuse entry. Tenants must also respect the accommodation capacity referred to in the description of the property.
On arrival the client is obliged to show the keyholder the booking document as well as a valid passport or identity card for the registration of the tenants as required by law.
Heating: in general heating may be used from November to April as covered by current italian legislation.
External maintenance: The owner reserves the right for himself of for his representative the right of access for the maintenance of the external areas and of the swimming-pool.
Cleaning: Even in the case where the client must pay the final cleaning costs on the premises, the client is obliged to remove the rubbish and to leave the property in a decent state, otherwise there may be further cost deductions above and beyond those already owed.
Swimming-pool and sports facilities: The dates for the use of sports facilities are indicated in the description of each property, in the case of particularly bad weather conditions these may be varied for reasons that are not our responsibility.
Complaints: If the client finds that the property does not adhere to the description shown on the site www.villeinitalia.com or finds anomalies or malfunctions that Ville Esclusive in Italia does not know about, the client is obliged to let us know immediately at our offices on Tel. +39 055-412058, Fax. +39 055-4473364, or e-mail at info@villeinitalia.com, in order to obtain the necessary assistance. The client must also, after having informed us of the reasons during the rental period, send a registered letter with receipt advice, within ten working days of the clients return.
Protection of personal information: In conformance with the law L. 675/96 on the protection of privacy and on the processing of personal data, Ville Esclusive in Italia di Ville in Italia srl with offices in Florence in Via L. Michelazzi 21, declares that your personal data shall be used for reasons connected with or essential for carrying out our business, and to be precise:
a) Purpose
a1) stipulation of rental contracts, via the booking procedure; the carrying out and the correct performance of the various contractual obligations; management and solution of litigation;
a2) information about the marketing of our catalogues; the posting of catalogues; surveys of the degree of satisfaction of the clients of Ville Esclusive in Italia.
b) Use - The granting of the data is necessary for the performance of the contractual obligations, for the administrative and fiscal obligations covered by law.
c) Consequences
  • Any refusal to give consent for the processing of data with reference to previous point a.1) will have the consequence that Ville Esclusive in Italia will be unable to carry out its duties in the contract.
  • As far as point a.2) above is concerned any refusal to allow data processing for that purpose will not have any adverse effect.
d) How: Data processing will be carried out with the help of modern computing equipment used by persons employed to do so. The data will not be passed on or communicated to third parties except when necessitated by the obligations of the contract or of the law.
e) Rights: The client may exercise his rights as detailed in the law art. 7 of the law 196/2003, on request to the person accountable for the data processing, who is the current Managing Director.
In the case of any controversy which may arise, the competent authority shall be the Court of Florence.
On the basis of the following law: articolo 16 della legge 3 agosto 1998 n. 269, we are obliged to inform you of the following: Italian law punishes with imprisonment crimes related to prostitution and child pornography, even if they were committed abroad.
Villa i Fisici pool
   Call: +39 055-412058
   Fax: +39 055-4473364
   info@villeinitalia.com
   Home page
   Site auf Deutsch
   Your wish-list
OUR VILLAS BY REGION:
  * Amalfi Coast
  * Tuscany / Umbria
  * Sicily
  * Rome and Lazio
  * Sardinia
  * Apulia / Basilicata
  * Veneto / Lake Garda / Adriatic Coast
  * Liguria / Piedmont
VILLAS BY FACILITY:
  * Luxury villas
  * Villas by the sea
  * Town-center villas
  * Lake-side villas
  * Castles and towers
SEARCH VILLAS:
  * Search available houses
  * Search for a town
  * Find by name or code
 
  Contact us direct
  Booking Conditions
  Cancellation Insurance
  Links
 
  Weddings in Italy
  More resources
  Site Map
 
  © Copyright 2001, 2005
  Ville in Italia s.r.l.
  All rights reserved.

  P.Iva: 04722240480